Glass Slipper Designs on the WeddingLovely Vendor Guide

Friday, February 4, 2011

Frequently asked questions

We get a lot of questions about wedding invitations and the ordering process, so to help make things easier for all you brides out there, Glass Slipper Designs has created an FAQ section on the website. Here are some of the questions and answers you'll find on there:


Q: What is the process if I want to order wedding invitations?

A: Your first step is to contact us either through the form on our website or by emailing Erin at glassslipperdesignscalgary@gmail.com. From there, we will contact you to set up a free consultation so we can learn more about your wedding, colour scheme, theme and tone. We’ll have an opportunity to show you examples of our work, cardstock colours and will show you the rubber stamp images and embellishments available for your stationery. Once we have an idea of what you want your stationery to look like, the quantity of invitations and response cards you’ll need, as well as any additional inserts or stationery you need (such as thank you cards), we will draft up an exact quote for you so you know how much your entire order will come to.


Q: What if I don't live in Calgary? How can I get a consultation?
A: We are happy to create stationery for brides that live outside of Calgary. While we can’t do a face-to-face consultation, we are happy to do a phone consultation with you to learn more about your wedding, colour scheme, theme and tone. Based on our conversation, we will email you a photo of the rubber stamp images that suit what you’re looking for and will also send a spreadsheet with the colours we have available that corresponding with your wedding colours. After the phone consultation, we will draft up an exact quote for you so you know what your entire order will cost.


Q: After I choose Glass Slipper Designs to do my wedding stationery, what happens?
A: After you have received our quote and have decided to use Glass Slipper Designs, we will send you an invoice for the deposit and will send you a contract. Upon receiving the deposit and contract, we will order the supplies needed to make your stationery and will design two to three samples for you to choose from. Once the design is decided and approved, we’ll get started on creating the rest of your stationery.


Q: How long will it take for my order to be complete?
A: We suggest that brides contact us three to four months prior to the date that they are planning to send their save the dates or invitations out, especially during the summer and fall wedding season. The invitations take approximately six to eight weeks for completion and delivery. We will be able to provide a firm delivery date once the samples have been approved and the final payment has been made. If you require a rush order, we can accommodate your request for an additional fee.


Q: Does the price include the invitation only?
A: No. Unlike many other designers who include only the invitation in their price, our price per suite includes the invitation, white or off white outer envelope, response card and white or off white response envelope, as well as GST. Basically, what we quote you is what you’ll pay – no additional costs. The only additional costs would be if you require the invitations to be shipped to you or if you require additional inserts such as an accommodation card, reception card, map, etc.

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